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Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1498
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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My Britannia dual fuel range cooker has a faulty function knob

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My Britannia dual fuel range cooker has a faulty function knob to activate the main (multifunctional) oven. This knob will turn to the 1st function setting properly, which is the oven light, but then it will not turn further without being forced and when it turns it does not click to the next function, so therefore does not activate the oven functions.
When the knob is clicked to the oven light setting the green light comes on to suggest it works, it just does not turn further and so does not activate the oven.
How can I fix this?
Thanks in advance.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries- before we go to far in to this can you pull the knob off?
Customer: replied 2 years ago.
Customer: replied 2 years ago.
There is the turning rod held by a metal plate screwed in top and bottom.
Can you give me the model number and I'll have a look
Customer: replied 2 years ago.
Britannia SI-9TV-SLX-S
Dual fuel twin oven range cooker.
OK the information that I have on this model seems to indicate that you should be able to just pull off the knob - can you do this?
Customer: replied 2 years ago.
Yes I always said this
OK if you take off one of the other knobs can you turn the faulty selector switch with the new knob? What I'm trying to establish is if its the knob that is faulty or the connector switch, much more common to have a duff knob.
Customer: replied 2 years ago.
You can't remove the other knobs. I would gave to force/break them to do this.
Customer: replied 2 years ago.
This is the only knob like thus on the cooker
OK try using a pair of pliers to turn the selector switch
Customer: replied 2 years ago.
Will do tomorrow when at the property. Then I'll get back to you.
OK just to reiterate we are trying to establish which of the two components is faulty, the knob or the selector switch. Speak to you tomrrow.
Customer: replied 2 years ago.
OK great thanks will get back to you tomorrow
Customer: replied 2 years ago.
Hi. The selector switch only moves one notch it is then stuck and will not move, even with pliers.
OK then that is your problem, you need to change the selector switch. Power off and change it wire for wire and you should be OK.
Customer: replied 2 years ago.
Thank you
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