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Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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We are having difficulties in switching our AEG induction hob

Customer Question

We are having difficulties in switching our AEG induction hob on
This has been getting more difficult over the last week
one of the rings is extremely difficult to turn on
this morning we can not get it to switch on at all
How do we find the serial number to get someone in to look at it?
We bought it from ***** ***** about 10 years ago and have never had any problems with it until now
Please help
Looking forward to hearing from you
Many thanks
Deirdre Beven
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - you need the following details - Model number, PNC or product code and serial number all off which can be found underneath the hob - sorry thats where it all is.
Customer: replied 2 years ago.
K x22
Customer: replied 2 years ago.
Your first reply was not at all helpful - there is no way I can get to the underneath of the fitted hob
I am not satisfied and want my money back
I feel I have been conned
Customer: replied 2 years ago.
Please confirm that you have returned my money
Expert:  Dales-Electronic replied 2 years ago.
I will ask that customer care returns your money. However, this is a site that relies on you being able to supply information so that I can help you resolve your problem. You have asked me to give you an educated answer to a problem without even giving me the basic information. It is like me asking you what size tyre does a tractor use? Unless you have the make model and year its a hopeless task.