How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
Type Your Appliance Question Here...
Dales-Electronic is online now

We have just taken delivery of a new Samsung RSG5UCSL American

Customer Question

We have just taken delivery of a new Samsung RSG5UCSL American style fridge freezer and we can't get the Ice bucket out. PRessing the two side clips and trying to tilt or lifet it meets with great resistance. Also, we can't find a USer Manual amongst the bits and pieces. Can you help?
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - if you copy and paste this into your browser it takes you to the user manual for that model --
Come back to me if you need further help. If not would you kindly rate the information supplied by using the star rating system at the top of the page. Once done all further questions are free of charge.
Expert:  Dales-Electronic replied 2 years ago.
Do you require further assistance?