How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1488
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
Type Your Appliance Question Here...
Dales-Electronic is online now

There. Our machine is making a of a racket on spin,

This answer was rated:

Hi there. Our machine is making a hell of a racket on spin, and banging about. There is also a load of white/grey debris in the drum and filter now.....looks like very hard paper mâché large gritty particles ....I dropped a bit in viakyl but it didn't devolve. It also looks like it has ptfe tape interwoven and some bits are long.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - its sounds like your bearings have gone, is there any up and down movement between outer and inner drums?
Customer: replied 2 years ago.
Yes there is a lot of movement.
But the drum spins freely
Customer: replied 2 years ago.
So the white grey stuff is outer drum lining then
As you spin the drum do you get a rumbling noise? Spin it by hand with the door open.
Grey stuff, it can either be hard scale or as the outside of the inner tub is like a cheese grater and it comes off in short strips it can be the outer plastic drum.
Customer: replied 2 years ago.
Yes it's a bit noisy and the debris makes sense. Is it viable to repair of replace its an Electrolux egw1440 w
Can you give me the pnc or product code on the label in the door frame area and I'll have a look for you.
Customer: replied 2 years ago.
Yes it's###-##-####00Thanks Ian
OK you are lucky in sofar as it is possible to repair your appliance but only if you are prepared to do it yourself as the parts alone will come to just short of £200 and its not an easy job, you need lots of room to work around the appliance and plenty of patience. It will take you about 2 - 3 hours to do it.
Dales-Electronic and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
Thanks Ian
But that's not my line of expertise I'm afraid I'm more a motorcycle type guy. But thanks for all your anyway and happy new year.