How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Plumberpro Your Own Question
Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience:  Heating and hot water heating appliances experienced
Type Your Appliance Question Here...
Plumberpro is online now

I have inherited an Aga in our new house. It was serviced last

Customer Question

I have inherited an Aga in our new house. It was serviced last Spring and was working when handed over but I cannot get the pilot light to ignite...the round button can be depressed but it will just not turn! I have yried and tried but to no there a safety mechanism which I need to disengage first? Thanks. Clive
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Plumberpro replied 2 years ago.
Hi , you shouldn't need to turn it unless you want the gas to cut off. Just press down , hold and light . Hold for a couple of mins then release slowly