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George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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We have a NEFF H53W60N3GB/36 microwave installed over

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We have a NEFF H53W60N3GB/36 microwave installed for just over 18 months. The stainless steel trim on the front has what appears to be smear marks that cannot be removed with normal ss cleaners. Two questions - would your conditioning cloths help? Alternatively can I buy a replacement trim and could this be installed by a Neff technician?
Hello, my name is George..
Are you describing the trim on the front door or are you describing the trim surrounding the microwave front?
Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.
I am referring to the trim surounding the microwave front - not the surround to the door.
Thank you for that...
It is unlikely that the wipes will remove smear mark in the colour tone of the surround.
The trim you refer to is available as a spare part from the Neff website and is part number 00745121.. It is possible to get an engineer to call to fit the product by calling 0344(###) ###-####/b> and choosing Option 1 to go through to the Service Centre
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