How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
Type Your Appliance Question Here...
Michael is online now

My Neff fridge is just over 2 !/2 years old It has started

This answer was rated:

My Neff fridge is just over 2 !/2 years old It has started freezing everything. I have tried to adjust the temperature by using the user manual , I don't seem to get the right stuff coming up on the panel. I turn it off, then press two together and screen shops Lo, then E3 then P0 P1 P2 etc until P9 I tried to set it at P6 leave for a minute but its still freezing everything. Also, the numbers for temp aren't lit all the time. Is there a fault with it or am I just not doing it right. I haven't had to touch anything before and it has run at 4 or there abouts since it was fitted.
Hi, I am Tech Michael a specialist expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.If you are new to the site, this is briefly how it works:1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.2. I will give you the best possible Answer for your problem without the ability of actually being present with you.The better you describe the problem, the quicker I can help ;-)3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)I am only credited for my time and expertise if you rate kindly. Unfortunately you need a part.The part you need to solve this is the main control board for this fridge.Its pretty simple to install if you have a few basic hand tools and can use them well.Otherwise you would need a repair technician.But I will help you all the way if you do want to do this one.Let me know on that. The best place for the main control board is: call them to order this part: 0344(###) ###-####If you’re in the Republic of Ireland, call us on (01)(###) ###-####In any case, I will stick with you until this is complete.Please rate kindly thus far, it won't cost you anything to rate my service to you kindly,There is NO cost to rate Kindly;-)But it is the only way I am credited for my time and expertise in this field.Then you can reach me by simply replying to this message anytime.Thank you and have a nice day!Tech Michael
Michael and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
Hi Michael
Thanks. I thought it might be that. I will order a new one . When it arrives, if I need advice to fit it, I assume I just reply?
Hi yes, All you should need to do is reply to this message, And I will work with you, if theres are any questions.Tech Michael ;-)