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Andrew Smith
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3757
Experience:  Gas cooker specialist
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Valliant ecotec plus boiler working fine. Electrician arrived

Customer Question

Hi. Valliant ecotec plus boiler working fine. Electrician arrived to test the electrics throughout the house. When he left boiler will not work. No hot water and no heating.
Tried the flame button for one second. tried all power to boiler off and then back on. Pressure shows just above the red. Boiler power switch is on. Used timer override button in case it was period of set to off. Still nothing. On display shows various things. one being 3.0 BAR. which seems high?
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
Can I get my daughter to call you. It is her boiler in Clapham.
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Andrew Smith replied 2 years ago.
Can you confirm the boiler pressure is over 3 bar?If so then bleed a radiator into a tub until it drops back down to about 1.5bar.The boiler should work then.
Customer: replied 2 years ago.
I will give it a go.
Expert:  Andrew Smith replied 2 years ago.
Come back and let me know how you get on
Customer: replied 2 years ago.
Fault code F77 now showing in display.
Expert:  Andrew Smith replied 2 years ago.
What is the pressure gauge reading now?
Customer: replied 2 years ago.
My daughter has finally got hold of the letting agency help line and hopefully someone will get there this evening .we haven't tried bleeding yet. If they don't turn up I will come back to you. Thanks.
Expert:  Andrew Smith replied 2 years ago.
No problem, just come back if you need me