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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a an Electrolux Powerlite Z3318 vacuum cleaner. The

Customer Question

I have a an Electrolux Powerlite Z3318 vacuum cleaner. The power cord has become extended and the rewind is jammed, and no longer works. Replace professionally or is it repairable by DIY?
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi, I am Tech Michael a specialist expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.If you are new to the site, this is briefly how it works:1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.2. I will give you the best possible Answer for your problem without the ability of actually being present with you.The better you describe the problem, the quicker I can help ;-)3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)I am only credited for my time and expertise if you rate kindly. How old is your Electrolux Powerlite ? Thank youTech Michael
Expert:  Michael replied 2 years ago.
This is very fixable, but you will need a part more than likely. Once you open the unit let me know if you can see the broken part?Its likely you can simply replace the spring or the entire rewind mech as a one piece unit. Depends on how they now sell these parts for this one. As that changes occasionally.The best place for this part will be: its best to call them when you know for sure, whats broken?Please call them: 0844(###) ###-####UK. In any case, I will stick with you until this is complete.Please rate my service thus far.EXCELLENT (5 Stars) would be greatly appreciated.There is NO cost to rate Kindly;-)Also it is the only way I am credited for my time and expertise with you.Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.Then you can reach me by simply replying to this message anytime.Thank you and have a nice day!Tech Michael