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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a whirlpool AWZ5140/se and dryer programme no longer

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I have a whirlpool AWZ5140/se and dryer programme no longer dries the clothes please advise is it repairable and if so is it expensive
Hi, I am Tech Michael a specialist expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.If you are new to the site, this is briefly how it works:1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.2. I will give you the best possible Answer for your problem without the ability of actually being present with you.The better you describe the problem, the quicker I can help ;-)3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)I am only credited for my time and expertise if you rate kindly.How old is your Dryer ?Does it run ,Is there no heat?Does the drum turn?Any sign of life?Please explain in detail what is happening so I can help you effectively;-) Thank youTech Michael
Customer: replied 2 years ago.
Age approx. 3-5 yrs Washer works Dryer programme works but no heat so clothes not dry Drum turns
Hi thanks is your the gas or electric model, they make both in this style?
Customer: replied 2 years ago.
This is an electric washer dryer
Thanks, ***** ***** to be sure because some i=of these heat with gas;-) On this one due to its age you are going to have a part failure either the thermal, temp sensor, or the heating element.Due to its age I would replace all three components they aren't very expensive and I will help you if you want to do this yourself. All you need are a few basic hand tools and to be a little handy, otherwise you would need a technician or engineer to do this for you.Please let me know if you wan the make this repair and save quite a bit. I ALWAYS change all three parts so they unit runs well for years to come.The best place to order these components is: best to call them to order these 3 parts, please call Ransom Spares: 0844(###) ###-####(open now).In any case, I will stick with you until this is complete.Please rate my service thus far.EXCELLENT (5 Stars) would be greatly appreciated.There is NO cost to rate Kindly;-)Also it is the only way I am credited for my time and expertise with you.Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.Then you can reach me by simply replying to this message anytime.Thank you and have a great day!Tech Michael
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Customer: replied 2 years ago.
Reading your reply I think I will opt for a warranty plan from Whirlpool themselves as have a whirlpool cooker and a fridge freezer from whirlpool. Thank you for you quick replies and I will rate as requested in a very favourable manner
Kind Regards
Hi Your very welcome. Have a nice weekend;-)Tech Michael