How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17294
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your Appliance Question Here...
Daniel is online now

We have a ceran schott bosch, model: NKT625HEU 01 FD7705

Customer Question

we have a ceran schott bosch, model: NKT625HEU 01 FD7705 00092 BOEV 4410. We were cooking and it suddenly stopped working. when we switch it off and then back on again the lights appear for a second, next to the hubs symbols, and then everything shuts down. can you please help?
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel replied 2 years ago.
If nothing is coming up on the hob when you turn it on other then the hob light for the split second then this is going to be either the mains connection unit or the control board here.
As in these hobs theres only the mains connection box, control board and the elements. Now for this it wont be the elements so it only leaves the connection box or the control board.
If fixing this yourself then you need to remove the hob from the work top and turn it over.
There you will see a cover were the power cable goes to. Open this and check the wiring connections and make sure theres no burning in there. If you have a multi meter you need to check theres 230v there.
If the power is fine and the mains connection is ok then this is going to be a faulty control board under the glass top at fault here.
To access this you need to remove the glass top and you can access it there at the front. You will need to replace that. But this isn't a cheap part. Its coming up at £310 direct from Bosch so for that price its probberly not even worth fixing here im afraid.
So check the above out if you can and see what you find.
If you need anymore info just get back to me.
Expert:  Daniel replied 2 years ago.
Just wondering how you got on with the washer as the question is still open.
If you need anymore help on this just get back to me.
If not then if you could remember to rate the answer that would be great.
Many thanks