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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My daughter has an american style fridge freezer and the fridge

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my daughter has an american style fridge freezer and the fridge side has started to smell of TCP, it has been washed with bi-carb and lemon the smell has got lighter but not gone. Can you help
Hi, I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.If you are new to the site, this is briefly how it works:1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.2. I will give you the best possible Answer for your problem without the ability of actually being present with you.The better you describe the problem, the quicker I can help ;-)3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)I am only credited for my time and expertise if you rate kindly.How old is her fridge? Also can you explain the odor a little better?TCP? Thank youTech Michael
Customer: replied 2 years ago.
it's a disinfectant rather like dettol but stronger, not liked by many
Thank you for that information.How old is her fridge?
Customer: replied 2 years ago.
not sure as it was second hand, she's had it about a year
Hi one min.
The odor may not be from the refrigerator but rather from an area around it or beneath it. Since the odor smells like gas or methane, is there a raised floor beneath the refrigerator?If so, inspect that area. If the house is on a concrete slab, is the odor noticeable in any other area nearby? If so, it may be a gas leak or methane. Especially if the neighborhood is built on or near a land fill or oil field.If such is the case, the smell of sulfur may be the odor. In that case, contact the local city office, the local natural gas company, etc.Such odors occur in many areas and parts of the country. There are both public and private agencies that deal with such matters and in public safety issues.The condition may be or could be hazardous, if the odor is really methane. Whether it is naturally occuring or as a result of prior land usages.Another possibility is a dead animal. Pest control companies can help deal with those issues.In any case, I will stick with you until this is complete.Please rate my service thus far.Also it is the only way I am credited for my time and expertise with you.Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.Then you can reach me by simply replying to this message anytime.Thank you and have a great day!Tech Michael
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