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Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Following the safety alert relating to tumble dryers in Jan

Customer Question

Following the safety alert relating to tumble dryers in Jan 2016, I chose to await a service engineer. I understand that one is not available until September of this year.
I have now changed my mind and wish to exchange my machine. How do I go about it please?
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello John, my name is***** the "Tumble dryer modification programme" on 0800(###) ###-####and give them your model number, serial number and postcode regards
Expert:  George-Allsorts replied 2 years ago.
John, did you manage to get Hotpoint to arrange the exchange for you? regardsGeorge