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Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17410
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Seimansi washer dryer has error message e13 has come up on

Customer Question

Seimansi washer dryer has error message e13 has come up on drying cycle
Submitted: 1 year ago.
Category: Appliance
Expert:  Daniel replied 1 year ago.
Hi For this error code its usually down to the dryer heater which is down to earth which causes the E13 error code. What you need to do is pull the washer out from under the unit and remove the top panel.There you will see the dryer chamber on the top. On there you will see the dryer heater with the wires going to it. Disconnec the wires to the heater and insulate them with tape and tape them out the way.Then set the washer going on a cycle and see how it goes from there.Fingers crossed it will allow the cycle to work. If it does then the dryer heater will need to be replaced from there. Try that first and see what you find and let me know. Regards
Customer: replied 1 year ago.
Thanks I will try. Have electrical survey yesterday. Very strange this happened after all their prodding!
Expert:  Daniel replied 1 year ago.
Try it and see what happens it may be a coincedence its happens just as they have done that as messing around with the electrics cannot really cause a dryer heater to fail.
Expert:  Daniel replied 1 year ago.
Hi Just seeing how you got on with the washer as the question is still open and i havent heard back from you. Do you still need help on this?If not then could you please remember to rate the answer and that will close the question. Many thanks