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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have an american style LG fridge freezer which has

Customer Question

I have an american style LG fridge freezer which has defrosted over the weekend. It is still plugged in, the lights are on and the fan seems to still be working. Is it something to do with the gas/coolant? Or is it terminal. Product is about 6 years old and no problems before
Thanks Karen
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.

Hi Karen my name is ***** ***** lets see if we can solve the issue - can you get around the back of the appliance and remove the cover at the lower back area?

Customer: replied 1 year ago.
I will have to wait to get someone to help me. What do I do after I get the cover off?
Expert:  Dales-Electronic replied 1 year ago.

I need you to check two things for me --

a. Is the compressor (motor) running

b. Is it hot or warm.

Come back to me when you have results, I'm out and about all afternoon but will pop in from time to time to see how you are getting on - Ian

Customer: replied 1 year ago.
Thanks but it will prob be tomorrow when I can get help to move itThanks
Expert:  Dales-Electronic replied 1 year ago.

No worries Karen just sign in I'll be around somewhere - Ian