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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
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Zannussi zbb26650sa fridge freezer,the freezer is working

Customer Question

zannussi zbb26650sa fridge freezer,the freezer is working but the fridge is not cooling,we have followed thr user manual diagnostics but still not cooling
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.

Hi, welcome to Just answer .... it seems the evaporator is blocked and causing this issue.. you will have to leave it unplugged with the food removed for around 24 hours.. you can also unplug it and then remove the back panel...with back panel removed and appliance unplugged.. take a hair dryer and defrost the ice from the evaporator... let me know how it goes
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