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Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17410
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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The fridge light is on but it seems that the fridge is off.

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The fridge light is on but it seems that the fridge is off. Also the indicator for temperatures on the left shows -18 for the freezer and shows nothing for the fridge.


Can you post the model number please.


Customer: replied 1 year ago.
Sxs663 stainless steel

Thanks for that.

If you press and hold the fridge temperture button for about 5 seconds or so does it turn the fridge back on again and show the settings on the display?

Customer: replied 1 year ago.
Daniel it does. It's showing plus16.

Ok see how it goes and now the fridge is turned back on give it few hours and it should all be back to normal from there.

It looks like the fridge section has been turned off by mistake as if you press and hold the fridge temperture button it turns the fridge section on and off.

Customer: replied 1 year ago.
Many thanks.

Your very welcome.

If you could remember to rate the answer that would be great.


Just wondering how you have got on with the appliance?

Is the fridge still working ok?

Customer: replied 1 year ago.
It's working well thank you.

That's great.

Please remember to click the star ratings to rate the answer as that's how I'm paid for my time.

Many thanks

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