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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Have a smeg wmf16a and drum turns slowly, doesnt wash, spin

Customer Question

have a smeg wmf16a and drum turns slowly, doesnt wash, spin or empty. any ideas?
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
the motor does turn and just about turns the drum, but is only a 3-5 second burst. when on spin the drum turns very slowly
Customer: replied 1 year ago.
the estimated reply time was 8 minutes, but that was 35 minutes ago.
also some previously entered comments have disappeared from the screen, so not sure what is happening. please at least convince me someone is there and i might get an answer, please, please, please
Expert:  carlday1 replied 1 year ago.

Hi Alan,

I am sorry for the delay in answering your question. My name is ***** ***** I will help with your question.

Is the machine empty of water?