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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My hot point freezer is showing a red light stating freezer

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My hot point freezer is showing a red light stating freezer high temp. I have ordered a new freezer to be delivered on Monday. Is my freezer safe to use until then

hi if you keep the door closed until then it should keep the food safe;-)

Also let me know if there is any heavy frost on the rear wall inside the freezer?

It may just need to be defrosted for 24 hours with he door open to cure the issue.

but as for safety, electrically , yes it will be ok ;-)

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you


Tech Michael

Michael and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Sorry I had to leave you. Thank you for your reply. I will do as you have suggested until I get my new freeze. Many thanks

Sounds good,

I will be here if you need my further.

Tech Michael