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carlday1
carlday1, Home Appliance Technician
Category: Appliance
Satisfied Customers: 381
Experience:  I have 5 years experience in repairing and maintaining small domestic appliances.
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I have Siemens ceramic hob 9000285839 The nob is flashing

Hello!
I have Siemens ceramic hob(###)... Show More
Hello!
I have Siemens ceramic hob(###) ###-####
The nob is flashing with four signs like this - - - -
And doesn't react to anything
Can you please help?
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Ask Your Own Appliance Question
Customer reply replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 1 year ago.
I can be on whatsapp or FaceTime

HI,

My name is ***** ***** I will help with your question. Could you send me a photo of the controls for the hob

Customer reply replied 1 year ago.
Perfect! can we switch to whatsapp or other messenger?
This web site is a bit slow
Customer reply replied 1 year ago.
I already tried to switch off the breaker on the main electrical panel, but it didn't help unfortunately

What is showing on the display when it is switched on and have you had any trouble before.

Customer reply replied 1 year ago.
I am in a rented home on holiday. Unfortunately I don't know if this happened before.
This morning it locked itself, but we managed to unlock it.
Now it's flashing with this every now and then - - - -
(See picture)
Customer reply replied 1 year ago.
I have the manual in German and French.
But I couldn't find anything like this in the manual

Have you cooked on it before?

Could you put a pan on one of the hobs and then try and turn the hob on.

Customer reply replied 1 year ago.
cooked on it for two days
Have tried to put a pan and switch on
- doesn't react. Keeps flashing - - - - every 20 seconds approximately

could you hold the main switch for 5 secs

Customer reply replied 1 year ago.
Just did it. Nothing's happening.
Keeps flashing - - - -

Could you hold the key symbol for 4 secs. I don't think it is child lock but would be worth checking.

Could you let me know the model number off the instructions

Customer reply replied 1 year ago.
Believe it or not - it's working!
Now it's working again
I tried everything before, but now it worked!
Thank you

I am pleased it is working. if you need any more help let me know

Enjoy your holiday

Customer reply replied 1 year ago.
Thank you very much!!