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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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We have left our freezer door open hour or so by mistake and

Customer Question

We have left our freezer door open for an hour or so by mistake and the alarm is going off and red light flashing. Also the green power light is flashing. We have shut the door about an hour ago but the red light is still flashing and the alarm still going off and the green light still pulsing - is this normal. I thought the alarm would stop when the door was shut. Appreciate it wont have got back up to temperature yet. Thank you for your help.
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: its a zanussi under the counter freezer only - about 3 years old.
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

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May I have the full model # ***** your fridge?

Also its age?

And is there any heavy frost on the rear wall inside the freezer section?

Thank you

Tech Michael