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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Large upright refrigerator does not work. All lights come on

Customer Question

Large upright refrigerator does not work. All lights come on but does not come cold. tried switching on and off and applying fan but not working although lights still function but does not work. About ten years old and cost about £1000. Miele model number K3416SD orK3414SD. Is it worth calling Miele who charge highly for technician to be called out or is it time to consider new replacement.Have matching Freezer alongside and would like to match in size but would prefer alternative brand a little less expensive.
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.

Can you hear the motor (compressor) running at the back or any noises at all?

Customer: replied 1 year ago.
No.There is no sign of life whatsoever, just the light inside works normally and the indicator for the the dynamic fan on outside control comes on showing on the indicator light but no fan movement inside. it just seems that power is on but no other function whatsoever.
Expert:  Dales-Electronic replied 1 year ago.

OK as this is a conventional refrigerator using an electro-mechanical thermostat my initial thoughts are that the themostat has failed. Depending upon you level of competence I can take you through checking to confirm this if you are happy to have a go?