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Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17409
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Wahing machine model: ZWF16381W The machine completed it

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Wahing machine model: ZWF16381W
The machine completed it last wash but the programme seems to have frozen and it won't set to a new programme. The timer flashes zero with small padlock also flashing in botton left window.


From the sounds of this you have the child lock turned on thats why its not doing anything. This is a simple fix.

Look at the row of button on the control panel.

Under 2 of them you will see a picture of a padlock and 2 arrows pointing to the buttons.

Press and hold the 2 buttons at the same time for several seconds and this will turn the child lock off from there.

Try that and see how it goes and let me know.


Customer: replied 1 year ago.
Daniel - Success.- Many thanks, Robert

Nice one, Thought that would sort it.

If you could remember to rate the answer that would be great.

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