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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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It seems as if I am doing everything wrong. I have just

This answer was rated:

Hi Michael,
It seems as if I am doing everything wrong.
I have just found our user manual, which says a "Heater Problem" how does this tie up with your response? Also the spare parts source that you gave me does not recognise my m/c ie NO PARTS suggestions? Also sorry I filled in the response form not expecting it to do what it did so" No tip" meant NOT YET

Hi thats ok, you can rate my service anytime and it doesn't cost you more;-)

Ok, you will need a new heater element.

Can you send me the make and model again since this is a new question. For future reference you should reply to the original one;-)

Thank you

Tech Michael

Customer: replied 1 year ago.
Bosch WFT2608Gb are the make & model, but I do not understand how I get back tp YOU am I stupid or is your system not obvious?

Hi you can simply reply to this message each time;-)

Also you need to call them, they should have the part. And if they dont which I doubt you can text me back and I will give you another source;-)

Im sorry for the confusion, I am just an independent technician and most customers love this site.

Thank you

Tech Michael

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