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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Our Whirlpool AWM 043 has decided to stop during the

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Our Whirlpool AWM 043 has decided to stop during the programme - specifically, when the point on the dial where the continuous grey band (after no 11) becomes discontinuous reaches the top. We do not appear to have a "Rinse Hold" button, so the on-lind troubleshooting guide does not help. Any ideas, please? Just in case it makes any difference, I would add that we are in France and the display on the machine is in French. Thank you, ***** *****

Hello Colin,

Im sorry to hear that.

How old is your washer?

Thanks Tech Mike

Customer: replied 1 year ago.
No idea. We inherited it when we moved in here in December 2013.

Thanks Colin, I just needed to be sure it wasn't still under warranty.

This unfortunately needs a new control board.

Its easy to replace with just a few basic hand tools, no soldering required. Just some plug in wire connectors.

I will help anyway.

The best place to get a new main control board is:

I would call them to make sure you get the correct one ;-)

Also if you call them to place the order, they ship the same day.

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you Colin and have a great day!


Tech Michael

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