Appliance Repair Questions? Ask a Technician for Answers ASAP
Remove the soap draw and check the hole used to channel the conditioner isnt blocked, then check the void inside the washer, give it a good clean with hot water (no soap), and check at the top where the water jets are they are clean and not blocked, if they are give them a scrub with a brush.
This would resolve 75% of most conditioner problems.
Please let me know how you get on.