How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
Type Your Appliance Question Here...
George-Allsorts is online now

I have a WMB91242LB and it looks as if the door catch has

This answer was rated:

I have a WMB91242LB and it looks as if the door catch has broken, is there an easy way to open the door (it has been drained)

Hello Benjamin, my name is George,

To open the door, follow this short procedure:

Turn off the power and unplug from the wall

Remove the lid of the appliance

Standing at the front of the appliance, reach inside, down the right hand side of the door seal to the door lock position

Feel for the pecker of the door poking through the door lock and push it towards the center of the door whilst gently opening the door from the outside

Customer: replied 1 year ago.
Hi GeorgeThank you for taking the time to respond, I have followed your instructions however the catch looks as if it is encased in the metal casing surrounding the machine, there looks to be an electrical switch where the catch looks to be located, I have attached a picture to show this

I can see it in your photo and have enlarged the image and circled it for you

Customer: replied 1 year ago.
Thank you for your response, I will have a look first thing in the morning and let you know, it looks clear enough from the picture nowI will confirm in the morningKind regards

Ok thx.. I look forward to your rating.

George-Allsorts and other Appliance Specialists are ready to help you