How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your Appliance Question Here...
Rob is online now

When I try to put the dishwasher on by pressing any program

Customer Question

When I try to put the dishwasher on by pressing any program the arrow light goes green but then starts to clas and won't start a wash.I have tried resetting and still no joy ....have washed filters and topped up Prince aid.
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your dishwasher?

Also may I have the full modle # so I can help you effectively?

Thank you

Tech Michael

Customer: replied 1 year ago.
Ok I can't see,a model number.
Expert:  Michael replied 1 year ago.

Hi, look inside on the walls, it shoudl be there somewhere, Also if could be on the door jamb somewhere. You will need that anyway if you need to order a part.

Thank you

Tech Michael

Customer: replied 1 year ago.
854274815000381415013881 ...could this be it
Customer: replied 1 year ago.
Or ADG 74770/2
Expert:  Michael replied 1 year ago.

Thank you for that information. Its the ADG 74770/2 number.

Please try this for me so I can be sure whats wrong.

Turn power off to your dishwasher for 1 full hour at the mains. SO there is No Power going to it.

Then turn that back on and let me know what happens?

Thank you


Tech Michael