How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
Type Your Appliance Question Here...
Michael is online now

I have A Samsung fridge RR82PDRS it wasn't cooling. I've

This answer was rated:

I have A Samsung fridge RR82PDRS it wasn't cooling. I've changed out the evaporator fan as it was dead but it still isn't cooling. Where should I look now?

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

Is the compressor running?

And if so, one line to it shoudl be geting warm, while to other copper line should be cold, please let me know on that?

Thank you

Tech Michael

Customer: replied 1 year ago.
Compressor is running and the evaporator frosts up. Power is going to the fan but it doesn't start. I replaced the old fan and checked it on a 12v supply and it's dead because of this I fitted the new fan but still not cooling.

Hi, are you saying you have power to the fan checked with a meter but it still wont run?

Please explain?

Thank you

Tech Michael

Customer: replied 1 year ago.
There's power coming through the fan wiring, red wire (positive?), but the fan doesn't work. Could there be a relay or something on the negative wire?

Hi, if you have power at the fan, but the fan wont run, then the fan is defective even if it is new in most cases.

Make sure you have a good ground as well. you can run a new one if you need too.

In this one there is no relay to blame for that, could simply be a bad wire or connection on the ground side;-)

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!


Tech Michael

Customer: replied 1 year ago.
Thanks Michael, I'm on a different job today but will get back to you.

Hey thats fine,

please rate my service kindly as its the only way I am credited for my time with you and it costs nothing to rate;-)

Have a great day!
Tech Michael

Michael and other Appliance Specialists are ready to help you