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JamesI, Handyman
Category: Appliance
Satisfied Customers: 2155
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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My washer/dryer dose not remove stains ,the water remains

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my washer/dryer dose not remove stains ,the water remains clear with no soap suds .i put 2 sachets directly into the drum and stain remover in the drawer,which dose not go in neff v6320x1gb

Good morning my name is ***** ***** I will assist with your query today.

The most common reason your not seeing the contents of the draw being used is due to a blocked outlet.

Remove the draw right out of the machine, then look directly above the draw (inside of the void) and give it a good scrub alot of the time you get a build up of mould and debris which blocks the valve.

You may find the video here useful to refer to from 2 minutes onwards.

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