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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have WFB 2005, during washing cycle soap and refresher are

Customer Question

I have WFB 2005, during washing cycle soap and refresher are not taken completely from their compartments. when I tried to sort out this problem, as I did once before, the steel wire which control water valve to this compartment came out from from the program control unit. how can I replace it back and sort out the original problems
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: dispenser unit of the washing machine is connected to
Submitted: 1 year ago.
Category: Appliance
Expert:  JamesI replied 1 year ago.

Hi Magdy,

Have you removed the top of the washer?

In most cases simply cleaning the inside of the washer soap compartment where the jets are would have probably resolved this issue.

Please can you provide a image of what your seeing and what wire has come lose (was it from a plug on the PCB itself, since it may be wise to get an engineer to attend and make this reapir if you are unsure where the wire came from.



Customer: replied 1 year ago.
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Customer: replied 1 year ago.
Have you got a viber or email to send the photo
Expert:  JamesI replied 1 year ago.

There should be a paperclip icon for you to attach an image, if no you can upload the photo here, and post the link within this chat window.

Customer: replied 1 year ago.
The photo attached is the steel wire separate from programme selector
Customer: replied 1 year ago.
This is the other end of the wire connected to the soap and refreshner dispensor
Expert:  JamesI replied 1 year ago.

I dont believe the steel wire connects into the programme selector, there certainly isnt any reference to in on the engineer manual.

I would have thought the wire must connect into a actuator near to the programme selector, are you able to send another photo of where the other end terminates within the water valve.