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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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The door to my 900 W built-in microwave has been

Customer Question

The door to my 900 W built-in microwave has been increasingly difficult to open and now refuses completey to unlock
Submitted: 1 year ago.
Category: Appliance
Expert:  JamesI replied 1 year ago.

Good afternoon, this sounds like a faulty latch mechanism.

In the vast majority of cases these type of fault is uneconomical to repair, however to check if the parts are available and what the likely cost would be for repair, please provide me with the make and model of your microwave.



Customer: replied 1 year ago.
Your answer is something I could have worked out for myself! How can I now recover my fee as a dissatisfied customer?