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JamesI, Handyman
Category: Appliance
Satisfied Customers: 2154
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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Candy washer drier 136 not heating water or drying even a

Customer Question

Candy washer drier 136 not heating water or drying even a few small items
Please what can i do.
Submitted: 1 year ago.
Category: Appliance
Expert:  JamesI replied 1 year ago.

This is most likely a faulty heating system, to confirm you said the when on wash its only performing a cold wash, and when on drying its not heating the clothes?

If thats the case it points towards a faulty PCB or NTC (heat sensor) since there are two heating elements (one for heating water, the other for air), so you should have a fault on both heating elements.

Are any lights flashing, or any sign the machine is in a error state (does it complete its full cycle\programme)?

Customer: replied 1 year ago.
Hi ***** flashing lights it completes any cycle no problem just without heat, either water or drier.
its 7years old do you think its worth fixing/would heat sensor be expensive item to replace .Thanks Angela
Customer: replied 1 year ago.
if its ok typing easier ive had big op on neck so voice not great thanks for asking il prob need a technican or service agent to fix it anyway Angela
Expert:  JamesI replied 1 year ago.

Hi Angela, you can disregard the options for calls they are just automated messages.

Expert:  JamesI replied 1 year ago.

Based on the age of the appliance, I think I would be inclined to put the money towards a replacement, you looking at least £100 in parts and labour to change the NTC, and upwards of £200 to change the PCB.
At this age you will start to find other faults with motors and pumps, if you are keen to retain it, I would suggest a repair and protect plan from D&G, they normally charge about £15 a month, which covers this one off repair and then gives you a further years warranty for any further breakdowns, details about this plan can be found here.

Please let me know if I can be of any further assistance.