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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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MY WHIRLPOOL ARC 4030 IX FRidge freezer is defrosting too

Customer Question

MY WHIRLPOOL ARC 4030 IX FRidge freezer is defrosting too often. i have checked the bimetal frost thermostat but it isnt showing continuity.
Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: 9/10 years
Assistant: Do you plan on doing the work yourself?
Customer: if I can.
Assistant: Anything else we should know to help you best?
Customer: where to get the part number
Submitted: 8 months ago.
Category: Appliance
Expert:  Michael replied 8 months ago.

Hi , I am Tech Michael, an expert in this field. I would be happy to help you with this issue.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

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As for the Bi-metal sensor, it wont always show continuity and its a pretty expensive part, but that is likely what you need to replace, it likely gotten weak internally and is cutting the cooling out prematurely.

I would replace that part and that should solve your issue;-)

If you need a source for the sensor, please let me know, I can help there as well;-)

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Thank you and have a Wonderful day!

No additional cost to rate kind;-)
Tech Michael