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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Franke Triflow System Water from the drinking tap comes on

Customer Question

Franke Triflow SystemWater from the drinking tap comes on as well as the hot & cold when they are switched on.
There is also a leak from the base of the spout.Do I just need to replace the O rings or is it more serious?
Submitted: 4 months ago.
Category: Appliance
Expert:  JamesI replied 4 months ago.

Hi Colin, this sounds like the cartridge valve has become damaged which is letter water to the drinking tap when you turn on the hot/cold feed, this would also cause the issue of water leaking from the base.

I would be inclined to strip the tap down check all the washers and valves, and refit them, as it could simply be some debris which has got into the cartridge.

Customer: replied 4 months ago.
Thanks James. Don't think I have the expertise myself so will get it checked. Colin
Customer: replied 4 months ago.
My DIY experiences (plumbing) have not been good & 'She who must be obeyed' won't let me near it!
Expert:  JamesI replied 4 months ago.

How long have you had the tap?