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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Got a Bosch Ascenta stackable washer about 5 years old

Customer Question

Got a Bosch Ascenta stackable washer about 5 years old
Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: Not spinning out at full speed with a normal sized load. I have to take out half the clothes and then it finishes at correct speed.
Assistant: Do you plan on doing the work yourself?
Customer: potentially
Assistant: Anything else we should know to help you best?
Customer: nothing else
Submitted: 5 months ago.
Category: Appliance
Customer: replied 5 months ago.
model # WAE20060UC/28
type WKM46It tried to get up to full speed with a full load but within seconds reverts to lower speed. If I remove half the load, it functions as normal. Any thoughts?
Expert:  JamesI replied 5 months ago.

It could be a slipping drive belt, faulty tacho or faulty motor.

When you open the door and spin the drum by hand is there any friction\resistance?

Customer: replied 5 months ago.
Just tested the drum by hand. It is spinning quite freely. No friction or resistance.
Customer: replied 5 months ago.
I'm quite handy and do a lot of diy repair. I've already paid money on here to be connected to you so I am not willing to pay anymore money just yet.
Customer: replied 5 months ago.