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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have the error message L on all four rings on the hob. I

Customer Question

I have the error message L on all four rings on the hob. I have turned it off at the mains for over five minutes and the Ls are still there. Any advice please? Annie
Assistant: How old is the appliance? Have you gotten error messages before?
Customer: Not sure how old it is as I have only lived here for just over a year. I have never had error messages before and was using the hob, turned it off as I was going out and the Ls appeared next time I turned it on.
Assistant: Do you plan on doing the work yourself?
Customer: Depends on what needs doing!
Assistant: Anything else we should know to help you best?
Customer: Is turning it off just at the mains switch on the wall above enough or should I be turning it off somewhere else?
Submitted: 6 months ago.
Category: Appliance
Expert:  Daniel replied 6 months ago.


Do you have the make and model number please.


Customer: replied 6 months ago.
No - where do I find that please?
Expert:  Daniel replied 6 months ago.

Its either on the paper work or manual for the hob or on a sticker on the underside.

But if not then can you post a picture of the hob please.

Customer: replied 6 months ago.
Sorry have to give up. The photo I have taken cannot be sent as the email address is evidently not in existence. Will turn the hob off overnight and will see what happens tomorrow. Thanks Annie
Expert:  Daniel replied 6 months ago.

Ok do you see a picture of a key or pad lock on the controls?

As the L is usually down to the control lock being turned on.