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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17611
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Hoover dynamic next DXC 58W3 will not power up, display

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hoover dynamic next DXC 58W3 will not power up, display blank, no beeps, Not tripped, no blown fuse, thanks.
Assistant: Can you guesstimate how old your Hoover is? And just to clarify, what's the exact model?
Customer: Approx 2 maybe 3 years max, is that model number not enough info?
Assistant: Do you plan on doing the work yourself?
Customer: Possibly, local repair guys all busy
Assistant: Anything else we should know to help you best?
Customer: Control panel was messing about for weeks before it did this!

Hi

I assume you have tried the washer in a different socket to rule out a supply issue?

If so then as it was playing up for a few weeks before its gone off then its more then likely the control board at fault here.

Now theres 2 boards on these as you have the one on the front on the controls and then theres the main board at the bottom of the washer.

Now its usually the bottom board that causes this fault as this is the main power board.

So for this you need to remove the back panel and from there look inside the washer and you will find the board at the bottom usually towards the front.

Remove this and open the casing and inspect it for signs of burning on there.

If so then the main board will need to be replaced.

Check that and see what you find from there as for no display then its usually either the power supply to the washer or the main control board here.

Regards

Customer: replied 5 months ago.
Many thanks, ***** ***** a look, i did mean to say that when the control display was messing about it would still light up and beep even when in off position.

Ok in this case its more then likely the control board.

So if the bottom board looks ok then inspect the top control board the one you turn to set the cycles.

As with you saying its lighting up and beeping when in the off position then its possibley the top board here in this case.

Customer: replied 5 months ago.
not to confuse you it was beeping and messing about previous to it not powering up at all, nothing lights up, no clicks, nothing.

Ok as its was messing up like this with it beeping and messing about as you said above and now not turning on then its quite possibley the control board on the front in this case rather then the main board at the bottom. Asif it just stopped working altoghter with the messing about then it may be the bottom but as you had it turning on and beeping when it was in the off postion then it is looking like the control board on the front at the top may be the fault here.

Customer: replied 5 months ago.
Just to clarify just before it went off completely for weeks when you used the machine and set the programme it seem to be out of line..ie if i wanted a quick wash to get it to work i had to put it on the programme after it, so it was as if the dial was out of position

Yeap, From what you are saying its pointing to the front contrl board which is the part you turn the dial on to select the cycle.

Customer: replied 5 months ago.
Many thanks for your help, food for thought, i have a feeling that it will end up uneconomical as they usually are! Cheers.
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