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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Montpellier DW1254P/K/S Not washing properly been ok for 2

Customer Question

Montpellier DW1254P/K/S
Not washing properly been ok for 2 years now leaving a white film
coating on some items. Have cleaned filters and spray arms. Salt
and rinse aid OK. (All Finish products) Have flushed through with
Finish dishwasher cleaner)
Submitted: 10 months ago.
Category: Appliance
Expert:  bonzaco replied 10 months ago.

Hi John my name is ***** ***** a couple of quick questions, firstly does it use the salt in the water softener module? Secondly how hard is the water in your area?

Customer: replied 10 months ago.
It uses salt and it is a hard water area
Expert:  bonzaco replied 10 months ago.

OK did you set up the water softener when you first received the appliance or was it left on its default settings?

Customer: replied 10 months ago.
Expert:  bonzaco replied 10 months ago.

OK let me see if I can get you a copy of the setup instructions so that you can set it up correctly. Could you kindly let me have the serial number of the product so that I send the correct version please.

Customer: replied 10 months ago.
SN 01686417001261250115