Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, I'm Gavin one of the experts here at JA and I can help you with your Samsung fault.
HE error code means that there is a fault on the heating circuit and that the control board has detected this fault. To remove the error code first you need to repair the fault.
Other than leaving the power off for a few hours have you tried anything else?
You will receive an offer of a phone call please ignore this as it is generated automatically not sent by me
Yes, is the HE error there as soon as you switch on or does it come on after a short period?
If it does run before the error occurs remove the side panels and see if the heat pump / compressor runs at all.
Do you own a multimeter?
It means the circuit board detects the fault instantly so either there is a break in the heater circuit, a faulty heat pump or faulty control board. I don't have a wiring diagram so can't see what's in the circuit. Is there a wiring diagram printed on the back of the dryer?