How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI, Handyman
Category: Appliance
Satisfied Customers: 3147
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
Type Your Appliance Question Here...
JamesI is online now

Electrolux EWX147410W power to machine ok but no display or

This answer was rated:

Electrolux EWX147410W power to machine ok but no display or intermitent. Machine not working.

Hi Robin, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

When you say the display is intermittent does it come on if you bang the display?

In instances where the display does come on does it seem to function normally?

Customer: replied 10 months ago.
Hi James. If you switch supply on sometimes the display lights up but fades off. I can trace power to the machine when it's turned on but it doesn't seem to power programmer. I suspect programme board?

There are two PCB's the main one which handles the display panel inputs etc, and then the one which handles the dryer components. Based on the fact the display is fading on and off I think you need a new main PCB, which can be sourced here for around £180, this comes already pre-configured. You can buy cheaper ones but they need programmed and that requires specific smart cards.

However based on the cost of the PCB I would suggest you should opt for a fixed price repair and protect plan from D&G, details here, for the same price as the part it will cover, parts, labour and then give you a further years warranty.

Customer: replied 10 months ago.
Thank you for that. I've made a note on the options and I'll leave it up to the elderly gentleman. Thanks again.

Ok please rate the service using the star rating above so I can close the case.

JamesI and other Appliance Specialists are ready to help you