How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 18532
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your Appliance Question Here...
Daniel is online now

I have an Electrolux Built-In electric oven. The light bar

This answer was rated:

I have an Electrolux Built-In electric oven. The light bar is on but the display is blank and the touch pad buttons are not working. Basically, I can't get it working. I have tried switching on and off with no result.


Can you post the model number please.


Customer: replied 1 year ago.

Thanks for that. As you have the light bar on then we know the power supply to the oven is fine.

So in this case its either the saefty thermostat at the back thats failed or the main control board.

What you need to do if checking yourself is turn the power off to the oven and then remove it from the housing. Open the door and theres a screws either side holding it to the unit.

Once it out remove the top and the back panel.

From there look on the back of the oven and there you will find a small thermostat with 2 wires on it.

You need to test this and see if faulty.

But if the safety thermostat is fine then im afraid its going to be a power board fault. As he power enters and goes to this board so if its not powering up then im afraid its looking like the power board itself will be the fault here im afraid and will need to be replaced.

But given the oven is around 10 years old it isnt going to be a cheap fix im afraid as these are very expensive.

Daniel and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Thanks Daniel, I don;t think it's the thermostat as there would at least be a readout on the display and an inability to heat up, but the whole of the front panel is dead and unresponsive. I'll have to get an Electrolux engineer out. Many thanks for your help.