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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Having an awful experience with my 7000 series condenser

Customer Question

Having an awful experience with my 7000 series condenser dryer. The motor has failed twice in the first 6 months with very loud grinding noise and AEG refusing to replace it. After the second motor was fitted , clothes no longer dry. I am going to have to scrap it as the lates theory is that the condenser has failed costing nearly £400 to replace after spending nearly £650 so far. Any thoughts?
Submitted: 7 months ago.
Category: Appliance
Expert:  Nicola-mod replied 7 months ago.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Customer: replied 7 months ago.
happy to wait until Friday
Expert:  Nicola-mod replied 7 months ago.
We will continue to look for a Professional to assist you.
Thank you for your patience,
Expert:  JamesI replied 7 months ago.

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

How oold is the appliance, can you also provide me the ENR which should be on the inside of the washer door?

There are far cheaper options than paying £650 for repairs, so I am sure we can get this fixed for less than £250, but that said need to get to bottom of the cause.