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Is this a single or double draw model?
At what point is the F5 fault showing?
Ok, and at what point are you getting the F5 fault (as soon as your trying to start a program?)
Ok, this is a door sensor fault, the machine is not sensing the draw is not fully closed.
Does the door make good contact all around?
What happens if you place inward pressure on the door, and it it held in, or try and support the washer so to remain square, does the fault still occur?
I've not heard from you in a while do you still require assistance?