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Richard Hill
Richard Hill, Customer Service
Category: Appliance
Satisfied Customers: 974
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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I cannot open the door on my washing machine Assistant:

This answer was rated:

I cannot open the door on my washing machine
Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: WMC126W about 8 yrs old
Assistant: Do you plan on doing the work yourself?
Customer: if possible
Assistant: Anything else we should know to help you best?
Customer: I don,t think so. I did the washing and at the end the door wouldn<t open

Hi,

Try turning the machine off at the mains socket for 30 mins, turn back on and try again.

Best Regards,

Rich

Richard Hill and other Appliance Specialists are ready to help you
Customer: replied 1 month ago.
Still won't open, but thanks for your help anyway

Hi,

Sorry, that hasn't worked, there's a video here which offers some further suggestions:

https://www.youtube.com/watch?v=J7vzWGMvfOM

Best Regards,

Rich