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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I cant open the door of washing machine as the child lock is

Customer Question

i cant open the door of washing machine as the child lock is activated/
JA: Have you tried resetting your washer by unplugging it for 60 seconds then plugging it back in? How old is it?
Customer: only received the delivery last week.
JA: How long has this been going on with your washer? What have you tried so far?
Customer: I TRID THE METHOD STATED IN THE INSTRUCTION BOOK BUT STILL DOES NOR WORK
JA: Anything else we should know to help you best?
Customer: I am a 75 yrs old person and not very familiar with the technical language.
Submitted: 10 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 10 days ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please ignore the phone call request, that is automated and not sent by me.

Please provide its make and complete model number