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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1566
Experience:  18+ years experience as Appliance Tech.
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I have a Bosch double oven and I find that it takes much

Customer Question

I have a Bosch double oven and I find that it takes much longer to cook than it’s supposed to
JA: Is your Bosch oven gas or electric? How old is it?
Customer: Electric. Not sure as we only bought the house in February. Possibly 4/5
JA: How long has this been going on with your Bosch oven? What have you tried so far?
Customer: Since we moved here in february
JA: Anything else we should know to help you best?
Customer: not really
Submitted: 10 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 10 days ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please ignore the phone call request, that is automated and not sent by me.

Please provide its complete model number

Customer: replied 10 days ago.
HT5HBP7
Customer: replied 10 days ago.
It is 4 years old in November
Customer: replied 10 days ago.
I’ve just paid £5 I will call for a service engineer to come
Expert:  KevinWhiteJA replied 10 days ago.

OK, it seems Thermostat is faulty and needs replacement as everything else works fine.

The cost of repair will be around £100 including parts.

_____________________________________________________________________

If you're satisfied with assistance, your 5-star Rating (from top of this page) at this time is appreciated as that's the only way I get paid for my assistance.

If you have any further questions, don't hesitate to ask! You won’t be charged any additional fees. Thank You!

Expert:  KevinWhiteJA replied 7 days ago.

Hi there, did that help ?

Have I answered your question?

I still see the question is open so, wanted to check if all is good ?

_____________________________________________________________________

If you're satisfied with assistance, your 5-star Rating (from top of this page) at this time is appreciated as that's the only way I get paid for my assistance.

If you have any further questions, don't hesitate to ask! You won’t be charged any additional fees. Thank You!