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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4541
Experience:  18+ years experience as Appliance Tech.
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Only half of the hob works, Electric 6 years, today.

Customer Question

Only half of the hob works
JA: Is your hob gas or electric? How old is it?
Customer: Electric 6 years
JA: How long has this been going on with your hob? What have you tried so far?
Customer: today. Switching it off at the mains
JA: Anything else we should know to help you best?
Customer: Not that I am aware of
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Please ignore the automated phone call request.

If the right side plates work fine then it is the the Left side control that is faulty and will need replacement.

With these hobs there are only two things: plates and control, plates usually never go bad.

The cost of repair will be around £150 including parts.

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Expert:  KevinWhiteJA replied 1 year ago.

Hi there, did that help ?

Have I answered your question?

I still see the question is open so, wanted to check if all is good ?

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