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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2915
Experience:  18+ years experience as Appliance Tech.
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My Bosch 5 plate induction hob unit - approximately 15 years

Customer Question

My Bosch 5 plate induction hob unit - approximately 15 years old - has developed a fault. It works perfectly well for about three minutes but then clicks on and off as if a thermostat has kicked in to prevent it carrying on. Is it worth repairing or should I replace it?
JA: Is your Bosch hob gas or electric?
Customer: electric
JA: How long has this been going on with your Bosch hob? What have you tried so far?
Customer: about a month but I've been away for some of that time so haven't been using it constantly
JA: Anything else we should know to help you best?
Customer: I've never liked it but I'm not sure what the alternatives are
Submitted: 7 months ago.
Category: Appliance
KevinWhiteJA
Expert:  KevinWhiteJA replied 7 months ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Please ignore the automated phone call request.

This indicates a communication error between the control board or the power board is faulty and will need replacement.

The cost of repair will be around £180 including repair charges.

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If you have any further questions, don't hesitate to ask! You won’t be charged any additional fees. Thank You!

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Expert:  KevinWhiteJA replied 7 months ago.

Hi there, did that help ?

Have I answered your question?

I still see the question is open so, wanted to check if all is good ?

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