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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1636
Experience:  18+ years experience as Appliance Tech.
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My Zanussi Dryer Model no. ZTE7100PZ when turned on it

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Hi My Zanussi Dryer Model no. ZTE7100PZ when turned on it starts for about 1 second and then the red filter light comes on and it won't operate. I have cleaned the filter but cannot see what else to do for this. Can you help please?
JA: What happened just before the light on your Zanussi dryer came on?
Customer: when I start a programme the light is green and nothing different happened except now the red light comes on just after start and the dryer stops
JA: How long has this been going on with your Zanussi dryer? What have you tried so far?
Customer: Since Sunday. I have cleaned the filter and checked the vent hose. I have tried with fewer items but don't know what else to do
JA: Anything else we should know to help you best?
Customer: I don't think so

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Please ignore the automated phone call request.

Lets see if we can get an error code out of it.

Unplug it and plug it back after 15 minutes.

Now turn the dryer on and set it going.

Then press and hold the start button and the button to the left of it.

Keep them both held in and after a few seconds the start light will flash.

Count the number or green/amber flashes and the number of red flashes and let me know.

Customer: replied 4 days ago.
When I started and pressed both buttons there were 4 red flashes and one green and then continuous red flashes and beeping every few seconds after that
Customer: replied 4 days ago.
I presume therefore I wont be charged for the phone call that does not happen

OK, this is error code E41 which indicates your appliance door is open.

Try to clean the door lock and then close it bit harder than usual.

If the problem is still there you will have to replace the door interlock.

If you are willing to replace it yourself, this VIDEO will give you an idea on how its done.

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